MONEY BACK GUARANTEE
IT IS OK TO CHANGE YOUR MIND…You bought it…and it is not quite what you were looking for? Don’t worry, with our Money Back Guarantee you have 7 days (*) to return your purchase for a full refund (**), simply get in touch with our customer service team.
Once we have confirmed we have received your cancellation, we will guide you through the process step by step. Please note that you will be responsible for the costs of returning the items to us.
(*) – 7 calendar days of the signed delivery docket
(**) – an item and its packaging has to be returned in an ‘as new’ condition and without any signs of damage
Once your item will arrive to our warehouse and we will do our brief scanning bit – you will get an email confirming that your refund is on its way.
A typical refund takes up to 7 days to make its way through the banking system. The refund will go back to the payment method used when placing your order.
Money Back Guarantee
NEED MORE INFORMATION?
Need some Answers or Assistance? Have Suggestions? Let us know!
customerservice@woolac.ie – Customer Service
sales@woolac.ie – Sales & Product Inquiries
admin@woolac.ie – Career Opportunities
hello@woolac.ie – General Inquiries
